Privacy Policy

"Personal information" refers to information about a living individual that can be used to identify a specific person — such as name, date of birth, or email address — as defined under Japan's Act on the Protection of Personal Information (APPI).

We may ask for information such as your name and email address when you register. When you use the Service, we may also collect the following:

• Trade history data imported from MT4/MT5 (ticket numbers, currency pairs, profit/loss, etc.)
• Trade journal entries and analysis notes (text and images entered voluntarily by users)
• AI feature usage history (inputs and outputs for market scans, coaching, etc.)
• Login dates and times, browser type, and IP address

We collect and use personal information for the following purposes:

• To provide, operate, and improve the Service
• To deliver AI analysis features (market scans, coaching, statistical analysis, etc.)
• To respond to inquiries
• To send necessary notices such as updates or maintenance information
• To prevent unauthorized use and maintain security
• To comply with legal obligations
• To improve the Service and for research, using data that has been anonymized and aggregated so that no individual can be identified
• For purposes incidental to the above

We will not provide personal information to third parties without prior consent, except in the following cases and as otherwise permitted by law:

• Where necessary to protect a person's life, body, or property, and it is difficult to obtain consent
• Where required to cooperate with a government or public authority
• Where we outsource operations necessary to provide the Service (in which case we exercise appropriate oversight of the contractor)

Service Providers (Key Third Parties)

We share data with the following service providers as part of delivering the Service. Each provider handles data in accordance with their own privacy policies.

Upon request from the person concerned, we will disclose the personal information we hold, except where disclosure would harm a third party's rights or fall within legal exceptions.

If any personal information we hold is inaccurate, you may request correction or deletion. Please contact legal@exworks.io. We will verify your identity before processing your request.

Security

We take necessary and appropriate measures to prevent leakage, loss, or damage of personal information. Technical measures include TLS/SSL encryption, access controls, and hashed password storage.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy. When you delete your account, we will delete your Trading Data and associated personal information within 30 days. Information that we are required by law to retain will be kept for the applicable statutory period.

The Service may use cookies and local storage to provide and improve our services. You can disable cookies through your browser settings, but some features of the Service may not function correctly as a result.

We may update this Privacy Policy with prior notice to users. Updated policies take effect when posted on our website.

For inquiries regarding this Privacy Policy, please contact us at:

This Service is operated in accordance with Japan's Act on the Protection of Personal Information. Users outside Japan are also welcome to contact us at the above address with any privacy-related inquiries.

This document is an English reference translation of the Japanese original. In the event of any inconsistency, the Japanese version shall prevail.